FOR IMMEDIATE RELEASE
Paper Machinery Corporation is excited to announce the addition of Todd Peterson as our Director of Global Technical Services. Todd’s first day with PMC was Monday, July 24, 2023, and he will be reporting directly to the undersigned.
Todd comes to PMC from a multinational manufacturer of large farming equipment headquartered in Germany, where he most recently held the position of US Central Region Technical Service Manager. He has spent the last ten-plus years focused on bringing customers outstanding service in a large equipment category similar to ours. PMC is committed to continuous improvement, and that includes a focus on the quality and expansion of our Service Department. Todd’s focus on both technician technical training and advanced troubleshooting will serve PMC customers well. He has also identified the opportunity to expand PMC’s technical field service capacity, create predictive maintenance capabilities, and develop an enhanced Service Level Agreement product offering that will present an increased array of service deliverables to our customer base.
Paper Machinery Corporation is committed to providing our customers with world-class service, and we believe that Todd will help us achieve that objective. I am excited to welcome Todd to the PMC team and work together with him to develop a world-class service organization. Todd brings PMC extensive experience in leading high-performing technical service teams, which will drive additional customer value coupled with our industry-leading equipment.